Our Wholesale Program is available to like-minded boutique retailers who would like to partner with us to enhance their drinkwares selection.

We have a preference to partner with brands that carry other socially and environmentally responsible goods, and who operate with the highest employment standards.

Our lead time for orders varies depending on the specifics of the order. Sample production typically takes around one week. For bulk orders, the lead time depends on the order quantity and scheduling. For orders of fewer than 1,000 pieces, we generally complete production within 20 days. For orders of around 10,000 pieces, it usually takes up to 45 days. Please note that lead times can be affected by public holidays or peak seasons. For the most accurate timeline, we recommend discussing your order details with our sales team. We're here to help and ensure everything goes smoothly for you!

At Ziliihood, we strive to provide our customers with the highest quality products. We understand that sometimes a product may not meet your expectations, and we want to ensure your satisfaction.

If you wish to initiate a return, please contact your dedicated customer care rep within 14 days of receiving your order. Our team will guide you through the return process and provide you with a Return Authorization (RA) number.

We love co-creating custom orders for our partners. Simply use the contact form on our website to submit a query and we'll reach out with details. Lead time is typically 6-8 weeks.

No problem! Reach out to your friendly dedicated customer care rep and we'll be happy to help you with your order.